These Terms of Service ("Terms") govern your access to and use of the Bijouterie Sarab website at bijouteriesarab.com (the "Site") and any purchases made through it. By accessing the Site or placing an order, you agree to be bound by these Terms in full. If you do not agree, please do not use the Site. These Terms were last updated on 25 June 2026.

1. About Us

Bijouterie Sarab is an online jewelry retailer operating under the brand name Bijouterie Sarab. References to "we", "us", or "our" throughout these Terms refer to Bijouterie Sarab. For any inquiries, please contact us via our contact page.

2. Eligibility

By using the Site and placing an order, you represent and warrant that you are at least 18 years of age, have the legal capacity to enter into a binding agreement, and are not prohibited from purchasing our products under any applicable law. We reserve the right to refuse service to anyone at our sole discretion.

3. Products & Pricing

We make every effort to display product descriptions, images, and prices accurately. However:

• Product colors and appearances may vary slightly from those shown on screen due to monitor settings and lighting conditions
• All prices are displayed in Saudi Riyals (SAR) and are inclusive of any applicable taxes unless stated otherwise
• Prices are subject to change at any time without prior notice. The price applicable to your order is the price displayed at the time you complete checkout
• We reserve the right to correct any pricing errors, even after an order has been placed. In such cases, we will notify you and offer the option to proceed at the correct price or cancel your order for a full refund
• Promotional prices, discount codes, and offers are valid only for the stated period and cannot be applied retroactively

4. Orders & Contract Formation

Placing an order on our Site constitutes an offer to purchase. A binding contract is formed only when we send you an order confirmation email. We reserve the right to:

• Refuse or cancel any order at our sole discretion, including orders that appear fraudulent or that we are unable to fulfill
• Cancel orders where a pricing error has occurred
• Limit quantities purchased per customer or per household
• Require additional verification before processing an order

If we cancel your order after payment has been received, we will issue a full refund to your original payment method within 5–7 business days.

5. Payment

We accept payment via the methods available at checkout, including card payments processed by Paymob and buy-now-pay-later financing via Tamara. By providing payment details, you confirm that you are authorised to use the selected payment method. All payments are subject to validation and authorisation. We are not liable for any bank charges, currency conversion fees, or financing terms applied by third-party payment providers.

6. Shipping

Shipping is governed by our Shipping Policy, which forms part of these Terms. Delivery timeframes are estimates only and are not guaranteed. We are not liable for delays caused by carriers, customs authorities, or circumstances beyond our control. Risk of loss and title for items pass to you upon delivery to the carrier.

7. Returns & Refunds

Returns and refunds are governed by our Returns & Refunds Policy, which forms part of these Terms. We encourage you to read it carefully before placing an order.

8. Intellectual Property

All content on the Site, including but not limited to text, images, graphics, logos, and product descriptions, is the property of Bijouterie Sarab or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on the Site without our express written permission.

9. Prohibited Use

You agree not to use the Site to:

• Engage in any unlawful, fraudulent, or harmful activity
• Submit false, misleading, or fraudulent orders or information
• Interfere with or disrupt the Site or servers connected to it
• Attempt to gain unauthorised access to any part of the Site or its related systems
• Collect or harvest any personal data of other users
• Use the Site for any commercial purpose without our prior written consent

10. Disclaimer of Warranties

The Site and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components. We make no warranty regarding the accuracy, completeness, or reliability of any content on the Site.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Bijouterie Sarab and its affiliates, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, or goodwill, arising out of or in connection with your use of the Site or purchase of products, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising from your use of the Site or purchase of products shall not exceed the total amount paid by you for the order giving rise to the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless Bijouterie Sarab and its affiliates, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your access to or use of the Site, your violation of these Terms, or your violation of any rights of a third party.

13. Third-Party Links

The Site may contain links to third-party websites. These links are provided for convenience only. We have no control over, and accept no responsibility for, the content or practices of any third-party sites. Accessing third-party links is entirely at your own risk.

14. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia. Any disputes arising out of or relating to these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts of the Kingdom of Saudi Arabia. If you are a consumer located in the EU or UK, you may also have rights under your local consumer protection laws, which these Terms do not seek to override.

15. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes take effect immediately upon publication on this page. Your continued use of the Site or placement of orders following any changes constitutes your acceptance of the revised Terms. We encourage you to review this page periodically to stay informed.

16. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

17. Contact Us

If you have any questions about these Terms, please contact us and we will be happy to assist.